Privacy Policy

Brightgreen PTY LTD is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, store, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of personal information:
– Names
– Email addresses
– Phone numbers
– Physical addresses
– Company information
– Website details

This information is obtained through various channels including our website, email communications, telephone conversations, and when you interact with our products and services.

How We Use Your Information

Brightgreen collects your personal information primarily for the following purposes:
– To provide and improve our services to you
– To provide information about our products and services
– For marketing communications from Brightgreen that may interest you
– To respond to your inquiries and provide customer support
– To process orders and manage your account with us

We do not sell, trade, or rent your personal information to any third parties. Your personal information is used solely for Brightgreen’s internal purposes to better serve you and improve our products and services.

Information Disclosure

Your personal information may only be disclosed in the following limited circumstances:
– To third parties where you have provided consent
– Where required or authorized by law
– To protect our rights or property
– To prevent fraud or technical issues
– To protect the personal safety of our users or the public

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, and disclosure. Your information is stored securely and only accessible to authorized personnel who need it to perform their duties. When your personal information is no longer needed, we take reasonable steps to destroy or permanently de-identify it. However, most personal information is stored in client files which will be kept for a minimum of 7 years for business and legal purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can control cookie settings through your browser preferences.

Your Rights and Choices

You may access the personal information we hold about you, update it, or request its deletion by contacting us. We will not charge any fee for access requests but may charge an administrative fee for providing copies of your personal information.To protect your personal information, we may require identification from you before releasing the requested information.

Maintaining Information Quality

We strive to ensure that your personal information is accurate, complete, and up-to-date. If you find that your information is inaccurate or outdated, please contact us so we can update our records.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on our website, and we will notify you of significant changes through email or notices on our website.

Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or how we handle your personal information, please contact us:
Email: hello@brightgreen.com
Phone: 1300 672 499

This Privacy Policy was last updated on March 24, 2025.

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